SHIPPING POLICY

1. Delivery & Shipping Information

Before placing an order, please contact us to confirm your delivery address. We will calculate the shipping cost accordingly and guide you through the order process.

 

2. Shipping Methods

Usually, we use shipping - including customs clearance and tax - with door-to-door delivery. Based on your delivery address, we will recommend the most suitable method:

 

Europe

Sea freight: approx. 35-55 days

Rail freight: 30–35 days

Truck delivery: 25–32 days

Air freight: 15-20 days

 

PS: Most European clients prefer rail freight due to its balance of cost and speed.

 

United States

West Coast: approx. 20–22 days by sea

East Coast: approx. 25–30 days by sea

 

Southeast Asia

Sea freight: approx. 18–25 days (depending on port)

Air freight: 3-7 days

 

Australia

Sea freight: approx. 25–28 days

Air freight: 15-20 days

 

If you need fast delivery, we support international express shipping such as DHL, FedEx, UPS, and SF Express. Customs clearance and taxes may be required depending on your local regulations.

 

3. Production & Dispatch Time

MM Series & SE Series: 10-15workdays

FR Series: 20-30workdays

MINI Series: 8-12workdays

 

Other Products: Ready in stock and shipped immediately

 

4. Tracking System

All shipments — whether sea, rail, truck, or express — come with a tracking number. You can monitor the status of your delivery at any time.